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Refund Policy

  • For the refund to be approved, the product necessarily needs to be un-used and all hand-tags, labels, marks shall be intact.
  • Any defective, used, dirty, torn, scratched, washed or any sort of damaged product shall not be entitled and shall not be approved for refund.
  • For products where personalization (with print/embroidery) has been requested, refund shall not be approved.
  • If any offer or coupon is applied to your order or any scheme to avail the discount on your order amount, then the amount of discount shall not be refunded back or any such offer shall be revoked immediately on the cancellation of the order.
  • Refunds are being processed within 21 days period.
  • Your refund will be processed after approval. Once your refund has been approved, your money will be credited back to you on one of these ways:
Payment Method Refund Method Refund Time-frame
(After the return is received by Kragbuzz Retail)
Credit card/Debit card Credit Card/Debit Card 7-15 business days
Net Banking Net Banking Account
(Credited to Bank Account)
7-15 business days
Wallets Net Banking Account
(Credited to Bank Account)
7-15 business days
UPI UPI 7-15 business days


Make sure you provide us the correct and active bank details in which you want the refund and we, the team of KragBuzz Retail shall not be responsible / liable for any loss due to the incorrect details of the bank account. You shall send bank account details through email to